Privacy Policy

Last Updated: September 2026

At The Healing Mantras Wellness Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website, book our services, or enroll in our courses.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • City or Location (if voluntarily provided)

  • Information submitted through contact forms or WhatsApp inquiries

Booking Information

  • Appointment details

  • Workshop registrations

  • Course enrollments

  • Payment confirmation details (excluding complete card or banking information)

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Date & Time of Visit

  • Website Usage Statistics

This information helps us improve website performance and user experience.


2. How We Use Your Information

We use your information to:

  • Respond to your inquiries.

  • Schedule appointments and consultations.

  • Process workshop and course registrations.

  • Deliver online courses and digital learning materials.

  • Send important booking confirmations and service updates.

  • Provide customer support.

  • Improve our website, services, and user experience.

  • Comply with applicable legal requirements.

We do not sell your personal information to third parties.


3. Communication

If you provide your contact details, we may contact you regarding:

  • Appointment confirmations

  • Course access information

  • Workshop reminders

  • Service-related updates

  • Customer support

  • Important announcements

With your permission, we may also send information about upcoming workshops, wellness programs, offers, or educational content. You may opt out of promotional communications at any time.


4. Payment Information

Payments may be processed through secure third-party payment providers.

The Healing Mantras Wellness Studio does not store your complete debit card, credit card, banking credentials, or UPI passwords on its servers.

All online payments are subject to the privacy and security policies of the respective payment gateway.


5. Digital Courses & Account Access

If you purchase an online course:

  • Your information is used to provide course access.

  • Course access is intended only for the registered participant.

  • Sharing login credentials or course materials without permission is prohibited.


6. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality.

  • Remember user preferences.

  • Analyze website traffic.

  • Enhance browsing experience.

You may disable cookies through your browser settings, although some website features may not function properly.


7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.


8. Third-Party Services

Our website may use trusted third-party services such as:

  • Payment gateways

  • Google Analytics

  • Google Maps

  • WhatsApp

  • Email service providers

  • Social media platforms

These services operate under their own privacy policies, and we encourage users to review them separately.


9. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Visiting such websites is at your own discretion.


10. Children’s Privacy

Some wellness programs are specifically designed for children and are intended to be accessed with the involvement or consent of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate parental or guardian involvement where applicable.


11. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Update your details.

  • Request deletion of your personal information where legally permissible.

  • Withdraw consent for future marketing communications.

Requests may be submitted using the contact details below.


12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy whenever necessary.

Any changes will be published on this page along with the revised “Last Updated” date.

We encourage users to review this page periodically.


13. Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us.

The Healing Mantras Wellness Studio

📍 Office No. 203, 2nd Floor, Prospero Building, Kharadi, Pune, Maharashtra, India

📞 +91 90827 30836

📧 connect.thmwellnessstudio@gmail.com

We are committed to protecting your privacy and providing a safe, secure, and transparent experience while you explore our wellness services and educational programs.