Last Updated: September 2026

Thank you for choosing The Healing Mantras Wellness Studio. We strive to provide high-quality wellness services, educational programs, workshops, and online learning experiences. Please read our Refund & Cancellation Policy carefully before booking any appointment, workshop, course, or purchasing any digital product.

By booking or purchasing our services, you agree to the following policy.

1. Appointments & Healing Sessions

Appointments for healing sessions, consultations, meditation, sound healing, Reiki healing, Ayurveda services, and other wellness programs may be rescheduled if you inform us at least 24 hours before your scheduled appointment.

Requests received less than 24 hours before the scheduled appointment may not be eligible for rescheduling.

Failure to attend a scheduled appointment without prior notice (“No Show”) may result in the appointment being treated as completed, and no refund or rescheduling will be provided.

2. Workshops & Offline Events

Workshop registrations are generally non-refundable.

If you are unable to attend, you may request to transfer your registration to another available batch, subject to seat availability and approval by The Healing Mantras Wellness Studio.

In rare circumstances where a workshop is cancelled by us, participants will be offered either:

• A full refund, or

• An opportunity to attend a future batch.

3. Online Courses & Digital Products

Due to the nature of digital products and instant access to course materials:

• All online course purchases are generally non-refundable.

• Once course access has been provided, cancellations and refunds cannot be processed.

• Digital downloads, recorded sessions, PDFs, videos, and other learning materials are non-returnable.

Please review course information carefully before purchasing.

4. Course Enrollment

If you enroll in a live online or offline training program and are unable to attend due to unavoidable circumstances, you may contact us before the course begins.

Where possible, we may allow a transfer to a future batch at our discretion and subject to availability.

Requests made after the course has commenced may not be eligible for transfer or refund.

5. Payment Errors

If you believe you have been charged incorrectly or have made a duplicate payment, please contact us within 7 days of the transaction.

Verified duplicate or incorrect payments will be reviewed and processed appropriately.

6. Exceptional Circumstances

We understand that unexpected situations may arise.

In genuine exceptional cases, refund or transfer requests may be reviewed individually at the sole discretion of The Healing Mantras Wellness Studio.

Any decision made after review shall be considered final.

7. Service Cancellation by Us

If a scheduled session, workshop, or course is cancelled or postponed by The Healing Mantras Wellness Studio due to unforeseen circumstances, participants will be informed as early as possible.

Depending on the situation, we may offer:

• A rescheduled session,

• Transfer to another batch, or

• A full refund where applicable.

8. Refund Processing

Where a refund is approved:

• Refunds will be processed to the original payment method wherever possible.

• Processing time may vary depending on the payment provider and banking system.

• Any applicable payment gateway charges or transaction fees, where non-refundable by the payment provider, may be deducted if permitted by applicable law.

9. Contact Us

For any questions regarding cancellations or refund requests, please contact us:

The Healing Mantras Wellness Studio

📍 Office No. 203, 2nd Floor, Prospero Building, Kharadi, Pune, Maharashtra, India

📞 +91 90827 30836

📧 connect.thmwellnessstudio@gmail.com

We appreciate your trust and look forward to supporting your wellness journey with transparency, professionalism, and care.